Switch Your EHR Without the Chaos
Switching EHR systems doesn’t have to be disruptive. Ezswitch is Ezderm’s white-glove, guided transition program that handles the technical work for you—from migrating patient data to rebuilding schedules and financials—so your team can stay focused on patient care.
Every practice receives a tailored onboarding plan with clear milestones. This includes staff training, go-live coordination, and post-launch optimization. Your dedicated Implementation Specialist is your single point of contact, providing clarity and confidence through every phase of the setup.
| Dedicated Lead | Your Implementation Specialist manages every phase of the transition. |
| Clear Plan | Milestones and timelines tailored to your practice’s workflows. |
| Workflow Build | Configuration aligned with how dermatology teams actually work. |
| Complimentary Training | Includes 20 complimentary hours of 1:1 virtual onboarding training to help staff learn workflows, customize templates, and get confident before go-live. |
| Guided Go-Live | Structured go-live week with hands-on support to keep things steady. |
Our Ezswitch process handles the entire transfer with accuracy, organizing data so your team starts day one with a fully usable system.
| Clean Demographics | Migration of patient info, documents, appointments,balance transfers, credit transfers, CCDA files, and more. |
| Mapped Schedules | Future appointments automatically flow into provider calendars. |
| Complete Records | Notes, labs, photos, balances, and A/R imported correctly. |
| Verified Data | Categorized and validated files to avoid disruptions. |
Your team gets real, human support—not a queue. You always have access to people who know your workflows and your setup, with multiple paths to get quick help whenever needed.
| Human Help | Live technical support by phone or email, available M–F, 8:30 AM–8:00 PM ET. |
| Self-Service Tools | Access to the Support Portal with detailed articles, troubleshooting guides, and release notes—available 24/7. |
| Immediate Answers | White-glove support with specialists who understand your workflows and system configuration. |
| Ongoing Assistance | Continued access to support after go-live for issue resolution, optimization questions, and best practices. |
Training continues long after go-live, giving your team the confidence and resources to keep improving and grow your skills as your practice evolves.
| Workflow Fit | Instruction modeled after how your practice actually operates. |
| Annual Training | 5 free hours of complimentary virtual training every year for refreshers, new functionality, and onboarding new staff. |
| New Provider Training | Each new provider receives 3 complimentary hours of 1:1 training to customize workflows and ramp up quickly. |
| Ezschool Access | Full, always-on access to self-paced video courses, walkthroughs, and best practices for every role in the practice. |